Content Technician

Position Type: Part-Time, Temporary

Job Title: Content Technician

Effective Date: 05/06/2026

Reports To: Director of Design, Development, & Project Management

Contract Length: June 2026 - July 2026

Job Summary: The Virtual Arkansas Content Technician supports the Design & Development team by implementing, updating, and maintaining digital curriculum within the learning management system. This role is responsible for a variety of course-based tasks, including preparing blueprint courses for upcoming semesters, supporting organization-wide initiatives, and assisting with ongoing course updates. The Content Technician works closely with the Virtual Arkansas Design & Development team to ensure courses are accurate, accessible, consistent, and student-ready. This position requires flexibility, attention to detail, and the ability to adapt to evolving project needs.

Supervisory Responsibilities: 

• None

Duties/Responsibilities: 

• Prepare and update blueprint courses for fall and spring semester implementation.
• Implement organization-wide initiatives within blueprint courses to ensure consistency across all courses.
• Assist with the completion of lingering GLOW tasks and other course update needs.
• Implement course content within the LMS using provided templates and established Virtual Arkansas processes.
• Apply consistent formatting, naming conventions, and organizational structures aligned to Virtual Arkansas standards.
• Participate in quality assurance reviews to ensure content accuracy, functionality, accessibility, and consistency.
• Upload, organize, and maintain course assets, including text, images, videos, and interactive elements.
• Collaborate with the Design & Development team to implement revisions and support goals.
• Resolve basic LMS or content-related issues.
• Participate in project meetings and training as needed.
• Pay close attention to detail to ensure accuracy, appropriateness, and usability of content.
• Prioritize and adapt to meet required deadlines.
• Abide by all Virtual Arkansas and applicable Arch Ford ESC policies and/or regulations.
• Other duties as assigned.

Required Skills/Abilities: 

• Strong attention to detail and accuracy.
• Strong organizational and time management skills.
• Proficiency in using digital tools and learning management systems.
• Basic understanding of accessibility standards (e.g., alt text, heading structure, color contrast).
• Ability to follow detailed instructions and apply consistent formatting.
• Strong problem-solving skills and ability to troubleshoot minor technical issues.
• Effective communication and collaboration skills.
• Ability to learn and adapt to new tools and technologies.

Education, Experience, and Qualifications: 

• A bachelor’s degree or higher in education, instructional technology, or a related field is desired.
• Experience working in a learning management system (LMS) preferred.
• Experience with online course development or digital content creation is preferred.
• Familiarity with accessibility standards and best practices is preferred.
• Demonstration of strong attention to detail and organizational skills.
• Ability to work independently and collaboratively in a virtual environment.
• Reliable internet access and use of a personal laptop or desktop computer for work tasks are required.

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer.
• Periodic travel requirements.
• Sit, stand, walk, stoop, kneel, or crouch.
• Use hands to handle or feel, type, pick up objects, and reach with hands and arms.
• Talk or hear to communicate effectively.
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Other Information:

• This position will be hired through the Arch Ford Education Cooperative
• Telework from home office
• Compensation: $4,000.00 minus applicable taxes, retirement, and fees 

Contact Information:

• Direct questions to Brooke Suyal at brooke.suyal@virtualarkansas.org.