CRAVES Change and Communication Lead

Requirements<\/h3>

Key Responsibilities<\/b>
<\/span><\/span>Develop and implement a comprehensive <\/span><\/span>Change Management Strategy<\/span><\/span><\/b> aligned with project objectives.<\/span>
<\/span><\/span>Create and execute <\/span><\/span>communication plans<\/span><\/span><\/b> to support organizational awareness and stakeholder engagement.<\/span>
<\/span><\/span>Conduct <\/span><\/span>stakeholder analysis<\/span><\/span><\/b> to identify impacts and develop tailored engagement approaches.<\/span>
<\/span><\/span>Design and deliver <\/span><\/span>change readiness assessments<\/span><\/span><\/b> and mitigation strategies.<\/span>
<\/span><\/span>Collaborate with project teams, business leaders, and technical stakeholders to ensure alignment between <\/span><\/span>business processes, technology, and people impacts<\/span><\/span><\/b>.<\/span>
<\/span><\/span>Develop <\/span><\/span>training strategies and user enablement programs<\/span><\/span><\/b> to support adoption of new systems or processes.<\/span>
<\/span><\/span>Prepare communication materials such as:
<\/span><\/span>Executive updates
<\/span><\/span>Stakeholder presentations
<\/span><\/span>Newsletters and internal announcements
<\/span><\/span>End\-user guides and communication artifacts
<\/span><\/span>Monitor and report on <\/span><\/span>change adoption metrics and communication effectiveness<\/span><\/span><\/b>.<\/span>
<\/span><\/span>Facilitate workshops, meetings, and engagement sessions with stakeholders and leadership teams.
<\/span><\/span>Support governance processes and provide <\/span><\/span>status reporting to project leadership<\/span><\/span><\/b>.<\/span>
<\/span><\/span> Required Qualifications<\/b>
<\/span><\/span>Proven experience leading <\/span><\/span>organizational change management initiatives<\/span><\/span><\/b> within large transformation or technology implementation programs.<\/span>
<\/span><\/span>Strong experience developing and executing <\/span><\/span>communication strategies and stakeholder engagement plans<\/span><\/span><\/b>.<\/span>
<\/span><\/span>Experience conducting <\/span><\/span>impact assessments, readiness assessments, and change mitigation activities<\/span><\/span><\/b>.<\/span>
<\/span><\/span>Demonstrated ability to work with <\/span><\/span>cross\-functional teams including business, IT, and leadership stakeholders<\/span><\/span><\/b>.<\/span>
<\/span><\/span>Experience supporting <\/span><\/span>enterprise system implementations or digital transformation initiatives<\/span><\/span><\/b>.<\/span>
<\/span><\/span>Excellent <\/span><\/span>written and verbal communication skills<\/span><\/span><\/b>.<\/span>
<\/span><\/span>Strong <\/span><\/span>facilitation and stakeholder management abilities<\/span><\/span><\/b>.<\/span>
<\/span><\/span> Preferred Qualifications<\/b>
<\/span><\/span>Experience with recognized <\/span><\/span>change management frameworks<\/span><\/span><\/b> (e.g., Prosci, ADKAR, Kotter, or similar).<\/span>
<\/span><\/span>Experience developing <\/span><\/span>training strategies and user adoption programs<\/span><\/span><\/b>.<\/span>
<\/span><\/span>Background supporting <\/span><\/span>public sector or large enterprise environments<\/span><\/span><\/b> (optional).<\/span>
<\/span><\/span>Ability to manage <\/span><\/span>multiple stakeholders and competing priorities<\/span><\/span><\/b> in complex programs.<\/span>
<\/span><\/span> Key Skills<\/b>
<\/span><\/span>Organizational Change Management
<\/span><\/span>Strategic Communications
<\/span><\/span>Stakeholder Engagement
<\/span><\/span>Change Impact Analysis
<\/span><\/span>Training & Adoption Planning
<\/span><\/span>Project Collaboration
<\/span><\/span>Executive Communication
<\/span><\/span>Facilitation & Workshop Leadership<\/span><\/span> <\/div>

<\/div><\/span>
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